Terms of service

Terms of Service

Last Updated: [29/7/26]

Welcome to [Amreena]. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By using our website, you agree to be bound by these Terms. If you do not agree, please do not use our website.

1. Account Terms

  • You are responsible for maintaining the confidentiality of your account information and password.
  • You agree to provide accurate, complete, and current information when creating an account.
  • You are responsible for all activities that occur under your account.
  • We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent activity.

2. Pricing and Payment

  • All prices displayed on our website are in Pakistani Rupees (PKR) unless otherwise stated.
  • Prices are subject to change without prior notice.
  • We accept payment methods displayed during checkout.
  • Orders will only be processed after successful payment confirmation (except for approved Cash on Delivery orders).
  • We reserve the right to cancel any order due to pricing errors, suspected fraud, or payment issues.

3. Product Descriptions

  • We strive to ensure that product descriptions, images, colors, and specifications are as accurate as possible.
  • Due to differences in screen settings and lighting, actual product colors may vary slightly.
  • Minor variations in fabric, print placement, embroidery, or stitching may occur.
  • We reserve the right to modify product information without prior notice.

4. Order Acceptance

  • Placing an order does not guarantee acceptance.
  • We reserve the right to refuse or cancel any order for reasons including, but not limited to:
    • Product unavailability
    • Pricing or typographical errors
    • Payment verification issues
    • Suspected fraudulent activity
  • If your order is cancelled after payment, you will receive a refund in accordance with our Refund Policy.

5. Shipping and Delivery

  • Orders are processed within the timeframe specified on our website.
  • Delivery times are estimates and may vary depending on your location and courier services.
  • Delays caused by weather, public holidays, strikes, customs, or unforeseen circumstances are beyond our control.
  • Customers are responsible for providing accurate shipping information.
  • Additional shipping charges may apply for remote or international locations.

6. Returns and Refunds

  • Please refer to our Return & Refund Policy for complete details.
  • Returns are accepted only under the conditions stated in our policy.
  • Items must be unused, unwashed, and returned in their original packaging with all tags attached.
  • Refunds will be processed after inspection and approval of returned products.
  • Shipping charges are generally non-refundable unless the error was caused by [Amreena].

7. Prohibited Uses

You agree not to use our website to:

  • Violate any applicable law or regulation.
  • Engage in fraudulent or deceptive activities.
  • Upload malicious software, viruses, or harmful code.
  • Interfere with the website's security or functionality.
  • Copy, reproduce, or exploit website content without written permission.
  • Harass, abuse, or threaten our staff or other users.

8. Intellectual Property

All website content, including logos, product images, graphics, text, designs, trademarks, and other materials, is the property of [Amreena] unless otherwise stated and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without our prior written consent.

9. Limitation of Liability

To the fullest extent permitted by applicable law:

  • [Amreena] shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.
  • Our total liability shall not exceed the amount paid by you for the relevant order.
  • We are not responsible for delays or failures caused by events beyond our reasonable control.

10. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

11. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the Islamic Republic of Pakistan.

Any disputes arising from these Terms or your use of the website shall be subject to the exclusive jurisdiction of the competent courts of Pakistan.

12. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Any changes will become effective immediately upon publication on our website.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms.

13. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Business Name: [Amreena]
Email: [Amreenapk6@gmail.com]
Customer Support Hours: [Mon-SAT]
Website: [https://amreena.pk]